FAQs: New Recycling & Trash Bins

The Public Works Dept. urges residents to try the new bins for a few weeks before requesting a different size.

We caught up with Paul DiMauro, Shelton's director of , to clear up some of the confusion regarding the city's switch to automated trash pickup and single stream recycling.

Blue recycling carts have already been distributed, and single stream pickup beings today, September 4. For a list of what items can and cannot be recycled, .

Delivery of brown trash carts is expected to being September 10. Here are his answers to some of the more frequently asked questions. Also check out the attached .pdf file for further information:

Q: What should I do with my old bins?

A: "We are asking condo associations to put them all together at one location. For other residents, there will be drop-off points to place them. They can certainly drop them at transfer station. Everything will be recycled. We will pick them up at centralized locations, we just ask people to stack them one inside the other at the assigned locations."


Q: Will the frequency of pickup change?

A: "No. Frequency is the same as it was prior to the switchover to automated: once a week for refuse (trash), once every other week for recycling."


Q: Can I purchase a second trash bin?

A: "You can purchase a second refuse bin but we caution not to do that because if you properly recycle you can reduce your waste by 40 to 50 percent. This new container holds three times what a normal can would. Try it for a while first."


Q: Can I purchase a second recycling bin?

A: "If you’re aggressive with recycling, the city will provide a second recycling bin at no charge."


Q: The new bins are much bigger than what I have now--what if I'm having trouble handling them?

A: "Can’t we help our neighbors? Friends and relatives can certainly lend a hand to those in need. We will re-evaluate the size for senior citizens or the disabled at a later date. Right now the city doesn’t own the bins. Once we distribute all of them and own the database and can track where each one is then we’ll consider putting in smaller ones. But we encourage everyone to try it first."


Q: I live in a condo and can't fit the new bin in my garage. Where should I put it?

A: "I was at the Rivendell complex, which I believe has the smallest units in Shelton. I visited one of the residents and was able to put the container alongside the car on the right rear side. There is room. We never said they had to go into garages, either. They can make other arrangements; they can have common areas and enclose it, put it behind bushes, put a temporary fence up."


Q: How should my cart be positioned to ensure it gets picked up?

A: Place the cart on the curb, not in the street, with the handle away from the street. Carts must be placed at least three feet away from each other and from any other objects to avoid damage and to facilitate collection.


Q: Can I write my name on my new bins?

A: No. They belong to the city of Shelton and are not personal property. You can, however, write your address on the carts. 


Bryan Lizotte September 04, 2012 at 10:55 AM
OK folks lets give the new system a chance. I realize the larger containers are hard for seniors. I put the bin out for my parents last night. hopefully smaller ones will be available for seniors. I think the single stream recycling will be easier.
Carol September 04, 2012 at 01:14 PM
Thanks for following up with this Q&A. So many people are confused or just hate change. I noticed alot of our neighbors put the new bins out today, when the regualr recylcle pick up is next week. I'm loving the new recylcing program already. I've been able to put many items to be recycled that went into normal trash before. Your theory that waste will be reduced is true, but only if people actually recylce. I do have a question- will the "garbage police" be checking to make sure the MANDATORY recycling rules are being followed?
Donna Morgan September 04, 2012 at 02:58 PM
My new recycling bin is already filled with Phone Books! Is there a list I can remove our address from so we stop receiving phones books every few months? Save a tree!!
Leah Salomoni (Editor) September 04, 2012 at 03:00 PM
Good question! Yes, the city will be monitoring recyclables as much as they can. If they notice a pattern problem at any one particular household, you'll be notified. And that means BIG TROUBLE! (Just kidding, I'm not sure what it means).
Leah Salomoni (Editor) September 04, 2012 at 03:02 PM
Yes! Go to www.YellowPagesOptOut.com
Susana Chuka September 04, 2012 at 03:23 PM
Is it true that if the recycling bin is visible from the street when not out for collection that we will be fined??
Chris herb September 04, 2012 at 03:55 PM
I wonder what the maximum weight can be with the trash cans?
Carol September 04, 2012 at 04:46 PM
PLEASE NOTE...anyone that lives on a one way street in Shelton like I do...you MUST put your recyclable cart and garbage cart when you received one on the RIGHT side of the street as the truck's hydraulic pick up arm is on the right side of the truck as is the driver....if you put on the left side they will not pick it up. I know my neighbors aren't thrilled about sharing their side of the street but HEY Let's all help each other keep Shelton clean! Thanks!!!!!
Carol September 04, 2012 at 04:59 PM
I would just like to add a KUDOS! to Nancy at the Shelton Highways Department for all her help in clarifying the confusion about recycling pickup day, correct side of the street for one way streets in Shelton, etc. Thank you again!
Joanne Simpson` September 04, 2012 at 05:52 PM
Thank you for posting this information. I was curious to know if Shelton business are eligible for recycle pick-up. As an office, we dispose of a great deal of paper. It would be great to see this paper recycled instead of put in the landfill. Would you check into this? Thank you.
Leah Salomoni (Editor) September 04, 2012 at 05:53 PM
You will get a warning first. Repeat offenders will be fined.
Eve September 04, 2012 at 05:54 PM
Delete Eve 1:34 pm on Tuesday, September 4, 2012 Aren't the chances of glass breaking high falling to the bottom or once it's in container even though they ask not to put broken glass in it? & also, re: paper, some paper I tear into small pieces. What would be the size that is considered shredded & should go in a paper bag?
Carol September 05, 2012 at 02:12 PM
Thanks Leah!
Carol September 05, 2012 at 02:13 PM
Nancy has been wonderful through all of our questions and phone calls. I'm glad I'm not answering her phone!
Carol September 05, 2012 at 02:14 PM
I wondered the same thing about the glass.
Eve September 05, 2012 at 05:32 PM
I think that info is on top of container.
Susana Chuka September 05, 2012 at 08:56 PM
I can see this becoming a real problem...I know I sure don't have space to keep two of these monster cans (once the trash ones get delivered) in my garage!
Carol September 06, 2012 at 07:31 PM
I just placed a bunch of glass jars in my cart and had to gently tilt it towards myself and carefully slide them down the side and into the bottom. I am too short to just put them in there as they would bounce and probably break. I guess you gotta do what you gotta do! Hey Carol....I like your name...it's just like mine! hahahahaha!
Susan September 07, 2012 at 11:19 PM
Thanks for the update. I was on vacation this week and am catching up on Shelton news. Good job!
Susan September 07, 2012 at 11:21 PM
Also - thanks for the link to opt out of receiving phone books.
Andrew Kopac September 09, 2012 at 03:26 AM
Keep Posted on Elite Design's Facebook for some cool and FREE ideas to hide these trash cans! Coming Soon! Andrewkopac.com/site https://www.facebook.com/andrewkopac
john david September 12, 2012 at 07:47 PM
Like many of the residents on New St, I have no option but to leave my bins curbside during the week. These bins don't roll up stairways and don't fit inside my garage. The entire frontage of my property is lined with retaining walls, including the driveway. Public Works has offered no solution and tells me to do the best I can. Meanwhile, the neighborhood looks like heck due to the smattering of blue and brown bins out front of many houses in the same predicament. Can't wait til the fines and warnings start rolling in......
Bryan Lizotte September 17, 2012 at 10:36 AM
So I drive home from work last night and see the streets lined with the new recycling and trach bins. They look a lot neater than trash bags strewn about. However most people have placed both bins right next to each other. I guess people can't read. The information sheet that everyoe received states to keep the bins 5 feet apart and away from other objects so the truck arm can pick them up.
Tpags September 21, 2012 at 06:09 PM
I still haven't received a blue bin or a brown one!! So I hope my garbage gets picked up!!
Bryan Lizotte October 29, 2012 at 12:45 PM
This Trashmaster company is for the birds. They seem to be extremely disorganized. If you call them they have no clue. And every week they pick up at totally different times. 2 weeks ago it was 7am, last week it was 5:30am. Today when the Hurricane is on it's way it's 8:45am and they haven't come yet. You would think they would try to be early, so resident can put the empty cans away, before they get blown away.
Erik October 29, 2012 at 01:19 PM
Bryan, does it really matter if the pick up time varies a little? In this business there are many logistical issues that come in to play and although it may seem inconvenient, it is just trash. I manage a small waste/recycling company in another town and we cancelled pick ups today and tomorrow due to the weather. Hopefully Trashmaster did the smart thing and kept their trucks off the road also.
Bryan Lizotte October 29, 2012 at 01:24 PM
Well cancelling pick ups would be the smart thing to do, but then notify the residents on the website so they wouldn't put out the barrels.
Erik October 29, 2012 at 01:42 PM
They should have someone updating the website at a time like this. Communication with customers is key to keeping everything running smooth and (trying) to keep everyone happy.
Bryan Lizotte October 29, 2012 at 01:45 PM
I called Trashmasters and they said they had a meeting with Shelton officials, and decided to cancel due to the storm. However there is nothing on the City's website or Trashmasters website. Everyone in the neighborhood has their trash and recycling barrels out. City of Shelton=no communication.


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